Privacy Policy
TrustBooks Bookkeeping LLC respects your privacy. This policy explains what information we collect when you use this website, how we use it, and the choices you have. It applies to trustbooksbk.com and to any text messages we send. Effective October 15, 2026.
Information we collect
When you submit our consultation or contact form, we collect the details you choose to provide: your name, phone number, email address, the service you need help with, how you heard about us, and any message you send. The form also records the page you sent it from and the site that referred you. We collect this so we can respond to your request and talk through how we can help.
Any financial or business records you later share with us as a client are handled separately, with care and confidentiality, and are never posted publicly or sold. This website itself does not ask you to submit sensitive financial documents through the form.
Like most websites, we may also collect standard technical information such as your browser type, device, and the pages you visit, through cookies and basic analytics. This helps us understand how the site is used and improve it.
How we use your information
- Responding to your request or message and setting up a consultation.
- Contacting you about your inquiry, following up, or answering questions.
- Text messages, only if you opted in to them.
- Improving our website and understanding which pages are helpful.
We do not sell your personal information. We do not share it with third parties except as needed to operate our business, such as the services that host this website and process form submissions, or when required by law.
Cookies and analytics
This site may use cookies and analytics tools to measure traffic and understand how visitors use the pages. You can control or disable cookies in your browser settings. Disabling them will not stop you from using the site.
Text messages (SMS)
We only send text messages to people who opt in. If you opt in, we will only text you about your request and the work we do for you, such as replies to your request, scheduling, appointment reminders and updates on your bookkeeping. Giving us your phone number on its own does not sign you up for text messages.
Message frequency varies. Message and data rates may apply. Reply HELP for help, or STOP to opt out at any time. Full details are in our Terms & Conditions.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your choices
You can ask us to update or delete the information you submitted through the site, and you can stop text messages at any time by replying STOP. Contact us using the details below and we will take care of it.
Contact us
Questions about this policy? Call (586) 863-6663 or email [email protected]. TrustBooks Bookkeeping LLC serves small businesses in Warren, Michigan.